Delivery policy

Slots, charges, OTP and what to check before you accept.

  • We deliver within our serviceable pincodes in and around Prayagraj. The app shows the slots available for your area.
  • Orders placed before the same-day cut-off are attempted the same day where the slot allows; everything else is next-day.
  • Delivery charges, and the order value above which delivery is free, are shown in the cart before you pay.
  • Every delivery is closed with an OTP sent to your registered number. Share the OTP only after you have checked the goods.
  • Check quantity, batch and damage at the doorstep. Once the OTP is given the delivery is treated as accepted.
  • If nobody is available to receive the order, the rider will attempt it once more; after that the order is returned and may attract a redelivery charge.

Last updated 18 Oct 2026